Shipping policy

Shipping Policy

At EvolveRide, we are committed to delivering a reliable, transparent, and efficient shipping experience across the United States.

Shipping Locations

We currently ship within the United States only.

Order Processing Time

  • Handling Time: 1–2 business days
  • Processing Days: Monday to Friday
  • Orders placed after the daily cut-off time will be processed on the next business day

Order Cut-Off Time

  • 4:00 PM (GMT-07:00) Mountain Standard Time (Denver)

Shipping & Delivery Time

  • Transit Time: 3–7 business days
  • Delivery Days: Monday to Friday

Estimated Total Delivery Time

  • 4–9 business days (including processing and transit time)

All delivery times are estimates and may vary slightly depending on location and carrier conditions.

Shipping Origin

Orders are fulfilled and shipped from our U.S.-based fulfillment and distribution centers to ensure timely and reliable delivery.

Shipping Carriers

We use trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on shipping destination and package requirements.

Shipping Cost

  • Free standard shipping on all orders within the United States
  • No additional shipping or handling fees apply

Order Confirmation & Tracking

  • After placing your order, you will receive an order confirmation email
  • Once your order ships, a tracking number will be sent via email
  • Tracking updates may take 24–48 hours to appear after dispatch

Lost or Missing Packages

If your tracking status shows “delivered” but you have not received your package:

  1. Verify your shipping address
  2. Check around your delivery location
  3. Ask neighbors or household members
  4. Contact the shipping carrier

If the package is confirmed lost by the carrier, please contact us.
We will provide a replacement or refund after verification.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

EvolveRide is not responsible for orders delivered to incorrect addresses provided by the customer.

Shipping Delays

While we aim to meet all delivery estimates, delays may occur due to:

  • Weather conditions
  • High shipping volumes
  • Carrier-related issues

If your order exceeds the expected timeframe, please contact us for assistance.

Contact Information

Store Name: EvolveRide
Registered Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States

Note: This is our registered business address. Order fulfillment and returns are handled through our operational facilities.

Email: info@evolveride.com
Phone: +1 307-998-2860

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Timezone: (GMT-07:00) Mountain Standard Time (Denver)