Terms of service

Terms of Service

Effective Date: 04/04/26

Welcome to EvolveRide. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. General Information

This website is operated by EvolveRide. Throughout the site, the terms “we,” “us,” and “our” refer to EvolveRide.
Registered Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States

Note: This is our registered business address. Order fulfillment and returns are handled through our operational facilities.

2. Eligibility

By using this site, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You agree to provide accurate and complete information when placing orders

3. Products and Services

We offer electric bikes and related products for sale within the United States.

We strive to ensure that:

  • Product descriptions are accurate
  • Images represent the product as closely as possible

However:

  • Slight variations in color or appearance may occur due to display settings or manufacturing updates

4. Orders and Payment

  • All orders are subject to availability and acceptance
  • We reserve the right to refuse or cancel any order for reasons including suspected fraud or errors in pricing

Payments must be made at checkout using accepted payment methods.

5. Pricing

All prices are listed in USD and are subject to change without notice.

We make every effort to ensure pricing accuracy; however, in the event of an error, we reserve the right to cancel or correct the order.

6. Shipping Policy

  • We ship within the United States only
  • Orders are processed within 1–2 business days (Monday–Friday)
  • Estimated delivery time is 4–9 business days, including processing and shipping

Shipping timelines are estimates and may vary due to external factors such as carrier delays or weather conditions.

7. Returns and Refunds

We offer a 30-day return policy from the date of delivery.

To be eligible:

  • Items must be unused and in original condition
  • All original packaging and accessories must be included

Customers must contact us before returning any item.

Refunds:

  • Processed within 7 business days after inspection
  • May take an additional 3–10 business days to appear depending on your payment provider

Return shipping:

  • Paid by the customer unless the item is defective or incorrect

8. Order Cancellations

Orders may be canceled before they are processed or shipped.

Once shipped, orders must follow the standard return process.

9. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of EvolveRide or its content suppliers and is protected by applicable copyright and trademark laws.

All third-party trademarks (such as product brand names) remain the property of their respective owners.

10. Limitation of Liability

To the fullest extent permitted by law, EvolveRide shall not be liable for:

  • Indirect or incidental damages
  • Delays caused by shipping carriers
  • Losses resulting from misuse of products

Nothing in these Terms excludes liability where it would be unlawful to do so.

11. Accuracy of Information

We aim to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is free from errors or omissions.

12. Third-Party Services

We may use third-party providers (such as payment processors and shipping carriers) to deliver our services. These providers operate under their own terms and policies.

13. Privacy

Your use of our site is also governed by our Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.

15. Contact Information

If you have any questions about these Terms, please contact us:

Store Name: EvolveRide
Email: info@evolveride.com
Phone: +1 307-998-2860

Business Address:
30 N Gould St, Ste N
Sheridan, WY 82801
United States