NAKTO Rear Mounted Basket

EvolveRide is owned and operated by Evolveride Limited Liability Co, a legally registered company in the United States. Our registered business address is 30 N Gould St, Ste N, Sheridan, WY 82801, United States.

EvolveRide operates as an online business. Our registered business address is located in Sheridan, Wyoming, United States, and all customer support is managed directly by our internal team.

We currently ship orders to the 48 contiguous United States only.

We do not automatically ship to:

• Alaska
  
• Hawaii
  
• Puerto Rico
  
• APO/FPO addresses
  

Customers in these locations may contact us for a manual shipping quote, where available.

Orders are processed within 1–3 business days.

Orders placed before 5:00 PM Mountain Standard Time (MST) are typically processed the same business day. Orders placed after this cutoff time, on weekends, or on public holidays are processed on the next business day.

Once an order has shipped:

• Transit time: 3–5 business days
  
• Estimated total delivery time: 4–8 business days (processing + transit)
  

Delivery times are estimates and may vary due to carrier or external factors.

Yes. Free standard shipping is offered on all orders.

If shipping charges become applicable in the future, any costs will be clearly shown at checkout before completing your purchase.

We ship orders using reliable carriers, including:

• UPS
  
• FedEx
  
• USPS
  

Oversized or freight-eligible items may be shipped via specialized freight carriers.

We offer a 30-day return policy.

Eligible items may be returned within 30 days of delivery, provided they are unused, in original condition, and include all original packaging and accessories.

To initiate a return, contact us at info@evolveride.com with:

• Your order number
  
• Reason for return
  

Once approved, we will provide return instructions.

Customers are responsible for return shipping costs, unless the item is damaged, defective, or incorrect upon arrival.

We recommend using a trackable shipping service for all returns.

Approved refunds are typically processed within 7 calendar days after the returned item is received and inspected.

Refunds are issued to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider.

We do not offer direct exchanges.

If you need a different item, please return the original product and place a new order for the replacement.

We accept the following payment methods:

• Visa
  
• Mastercard
  
• American Express
  
• Discover
  
• Diners Club
  
• JCB
  
• Google Pay
  

All payments are processed securely.

Yes. Our website uses SSL encryption, and all payment transactions are processed through PCI-DSS compliant payment providers. We do not store full credit card details on our servers.

Applicable sales taxes are calculated at checkout based on your shipping address and displayed before you complete your purchase.

No. Unless explicitly stated on a product page, products sold on our website are not manufactured by Evolveride Limited Liability Co. We operate strictly as a retailer.

You can reach us using the details below:

Email: info@evolveride.com

Phone: +1 (307) 998-2860

Business Hours:

Monday to Friday: 9:00 AM – 5:00 PM (Mountain Standard Time)

Saturday & Sunday: Closed